Instant user support, enabled by agents
Sweep’s User Support Agent reduces the time your Salesforce admin and revenue operations teams spend on support, improving SLAs and delivering a better, happier user experience.
Trusted by top revenue leaders
Save time, eliminate ticket backlog
With the User Support Agent handling common inquiries, admins can focus on strategic tasks, while end users benefit from faster issue resolution without waiting in line.
Instant AI answers, reviewed by admins
Users can easily troubleshoot issues by pasting error messages directly into the chat. But don’t worry: every conversation transcript will be recorded for admin review.
The easy way to troubleshoot Salesforce
Simply copy and paste an error message in the chat to troubleshoot immediately. If users are still stuck, Sweep automates the escalation and ticket creation directly to the Salesforce Admin.